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Understanding your Invoice

Read invoice lines for per-space Ultimate and Ultimate+ charges, discounts, and plan changes.

Written by Damon Chen

On Ultimate and Ultimate+, each invoice line is a charge for one space. Extra spaces, the end of a promotional discount, or a different plan tier can change the total.

If you were on a discounted plan for an introductory period, charges go back to the standard plan price when the discount ends. That can make a bill look like it doubled. Check the invoice in the billing portal for plan details, the discount period, and current charges.

Monthly pricing

Annual plan discount

An annual plan includes a discount.

Why a charge can differ from the pricing page

Ultimate and Ultimate+ are priced per space. Older grandfathered plans (sometimes shown as Enterprise or Agency on old invoices) may have different pricing and features than the latest plans.

If a price doesn't match the pricing page, check for discounts on your account. Legacy pricing stays in place for grandfathered plans until further notice.

Review your invoice

  1. Log in to your billing portal.

  2. Review your current plan, including the price and included features.

  3. Check the history of any promotional discounts on your account.

  4. Compare your current plan with other options if you want to change it.

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