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Inviting a Team Member to Your Account

Invite account-level teammates on Ultimate (up to 5) or Ultimate+ (unlimited). Extra Staff/Admin seats are $10 per seat per month; extra space seats are $5 per seat per month.

Written by Damon Chen

Invite a teammate so they can manage your Testimonial account. Only admins can send invitations. Account-level invites are available on Ultimate (up to 5 team members) and Ultimate+ (unlimited).

You can buy extra seats if you need more than your plan includes. Extra Staff/Admin seats are $10 per seat per month. Extra space seats are $5 per seat per month.


What a team member can do

  • Create spaces in your account.

  • Access all spaces on the dashboard.

  • Manage space rewards — add funds if you have an incentive balance.

  • Manage testimonials — add or remove testimonials from your Wall of Love.

  • Notification settings — change notification preferences.


Send an invite

  1. Click your avatar in the top-right corner and select Settings. You can also open Team Members directly.

  2. On the Settings page, go to the Add Team Members section.

  3. Enter the teammate’s registered email address and click Send Invite.

  4. They receive an email. If they do not have an account, the email includes a link to create a free account. If they already have an account, the email includes an accept link to connect it.


Buy additional seats

Extra Staff/Admin seats are $10 per seat per month. Extra space seats are $5 per seat per month. Extra seats are billed monthly.

  1. Click Buy More Seats in team member settings.

  2. Enter the number of seats you want to add.

  3. Click Continue and complete payment in the Stripe Billing Portal.

Seats are available as soon as payment succeeds.

Note: Extra seats cannot be removed from the dashboard. Message us in the chat widget to remove them.


Invite is not working

  • Make sure the teammate created a free account from the invitation email.

  • If they already have a Testimonial account, they must switch to your account with the Account Viewer on the dashboard. After they switch, your spaces appear under Spaces.

  • If it still fails, send a screenshot of the invite email plus the primary account holder’s email and the teammate’s email.

Need help? Message us in the chat widget.

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