Transfer a space from one Testimonial account to another. Available on Ultimate and Ultimate+.
The transfer moves the space, its tags, and its testimonials. The acceptance email is valid for seven days.
Current owner
Open the space you want to transfer.
Open Space Settings and select Transfer space.
Enter the recipient’s email address.
Click Transfer Space.
Note: The email is sent only once. Check the address before you send. The recipient has seven days to accept.
Recipient
If you are a team member on another space or account, unlink from that account first so the transfer can finish and the space can appear on your dashboard.
Open the email from [email protected] with the subject Space Transfer Request from customer name.
Accept or reject the request.
Accept: the space leaves the current owner and moves to your account.
Reject: the owner receives a rejection email.
Open the space from your dashboard. Only the space, tags, and testimonials transfer.
The space does not show on the dashboard
After you accept, unlink as an account-level or space-level team member so the space can appear on your dashboard.
If you are not a member of any other account and the space still does not show, send us a screenshot of the email you received.
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