Testimonial

Damon Chen

Daniel Pinzon

Features

Collect, manage, and display video and text testimonials

Testimonials

Add or remove a company logo on a text testimonial card.

Add/ remove your company logo

Download the avatar from a text testimonial.

Download the user’s profile picture

Change the quote, name, avatar, company details, links, date, and images on a text testimonial.

Edit text testimonials

Add a Read more link so a testimonial card can open an external page, such as a case study.

Add Read more button

Bold a phrase in a text testimonial, or let AI pick one, then set highlight color in Wall of Love settings.

Highlight specific text within testimonials

Replace the lettered or default avatar on a text testimonial.

Change your user's avatar

Text testimonials

Trim, caption, and export a video testimonial in the Video Editor (Ultimate+).

How to Get Started with the Testimonial Video Editor

Video testimonials process up to 1080p; camera, lighting, and iPhone upload settings affect how sharp they look.

Maximum Video Quality

Choose a generated video thumbnail or upload your own.

Select a different thumbnail

Edit a video testimonial’s details, thumbnail, and excerpt from Inbox.

How to edit video testimonials

Review, edit, publish, or turn off auto-generated video captions.

Auto-generated closed caption

Share a private link so teammates can view and download every video in a space.

Share all videos with your team

Add a watermark to new video testimonials in a space.

Add watermark to video testimonials

Export every testimonial in a Space as CSV, or download one testimonial as an image or video.

Export video and text testimonials

Add a one-sentence excerpt that appears with a video testimonial.

Add video excerpt (one-sentence highlight)

Download a video testimonial as MP4, plus the activity log, thumbnail, or GIF.

Download video testimonial and other assets

Let respondents record a short clip per question on Ultimate or Ultimate+; clips are stitched into one video.

Multi-Clip Video Recording

Hide background blur and virtual backgrounds during video recording.

Disable special effects when video recording

Import a YouTube video and add an excerpt so visitors can read a highlight on your Wall of Love.

Add an excerpt to a YouTube video

Video testimonials

Pin a liked testimonial to the top of your Wall of Love with the purple star, then reorder highlighted cards.

Highlight a testimonial

Drag testimonials into a custom Wall of Love order, or sort non-highlighted cards by date.

How to reorder your testimonials

Filter an embedded Wall of Love to one tag and copy the embed code.

Creating your Wall of Love based on Tags

Show Wall of Love testimonials below the collecting widget on your page.

Enable the Wall of Love on your landing page

Change colors, logo, hero text, and card style on your Wall of Love page.

Customize your Wall of Love

Reorder a tagged Wall of Love by selecting the tag, then dragging cards.

Reorder testimonials based on Tags.

Create, edit, hide, and delete custom cards on your Wall of Love. Available on Ultimate and Ultimate+.

Custom Cards

Shuffle Masonry - Fixed Wall of Love order on every page refresh.

Randomize the order on the page refresh

Hide dates on text testimonials on the Wall of Love or an embed.

Hide the date for testimonials

Pre-fill a collection-page link with email, name, and id.

Creating Personalized Links

Wall of Love

More Customization options 

See views, visitors, watch time, referrals, and easier-to-read mentions on the Space Overview page.

Access your metrics

Point a subdomain you own at your Wall of Love and landing page.

Add a custom domain

Transfer a space, its tags, and its testimonials to another account. Ultimate and Ultimate+.

Transferring a Space

Change the space name and the public URL updates. Existing embeds keep working.

Change the link to your space

Space

Add funds to your shared Rewards balance. Minimum deposit $50.

Rewards Balance

Send gift-card rewards to customers who submit testimonials on Ultimate and Ultimate+.

Send rewards

Send gift cards automatically for video testimonials, or manually for any testimonial.

Send a gift card

Send a gift-card reward to any submitted testimonial on Ultimate and Ultimate+.

Sending Rewards Manually

Rewards

Create, apply, and share tags. Filter a Wall of Love and auto-tag form submissions.

Group Meta Tag

Email a submitter or post a public reply on a landing-page testimonial that has an email address.

Send a message

Share one testimonial with a link, image, or social post, or copy its embed code.

Share on social media.

Download an activity log that includes permission, timestamp, and testimonial details.

Download testimonial log

Copy a testimonial into another space. The original stays put.

Duplicate a Testimonial to Another Space

Hide a testimonial from your Wall of Love, or delete it permanently.

Deleting a Testimonial

Create a PNG or copy embed code for a third-party review you have imported.

Creating images and getting embed code for 3rd-party reviews

Create a PNG image from a text testimonial and customize the card before you download it.

Generate images from your testimonials

Edit, tag, duplicate, and delete testimonials

Manage testimonials

Track brand mentions, including LinkedIn pages and profiles, then add them to your Wall of Love.

Brand Monitor

Track brand mentions and add them to your Wall of Love

Collect in-depth customer stories with a structured question set — answered by text or voice, fully transcribed, no scheduling required.

Case Study

Manage case study analytics, submissions, recipients, and settings after you create one.

Managing your Case studies

Send a Net Promoter Score survey to your customers, automatically route responses by score, and turn promoters into testimonials — all from one place.

What recipients see on the three NPS survey screens.

NPS Survey: What respondents see

Manage NPS analytics, submissions, recipients, settings, and the website embed.

Managing your NPS survey

NPS surveys & responses

BCC T.E.A. on a customer email to schedule a personalized testimonial request. Ultimate and Ultimate+.

Testimonial Email Assistant (T.E.A)

Import a CSV and schedule testimonial request emails with Testimonial Email Assistant.

Schedule Emails From CSV Import

T.E.A

Turn a testimonial into a draft case study with AI. Available on paid plans.

AI Case Study Generator

The AI Summary is a stored snapshot of the testimonials on your Wall of Love. Hearting or unhearting a review does not change it.

Wall of Love AI Summary

Sign in to connect Claude, Grok, ChatGPT, or Cursor. Paste https://mcp.testimonial.to only. Access token / API key is a fallback under Advanced. Notion uses a header token.

Connect Testimonial with AI agents

Style a Wall of Love embed from a prompt, image, or website URL.

AI Style Generator for Embedded Wall of Love

Use AI to highlight the strongest phrase in a client review.

Emphasizing text using AI

Let customers fix grammar and polish testimonials on your landing page, or hide those buttons in Extra settings. Available on all plans.

AI Writing Assistant for Your Customers' Testimonials

Current AI tools in Testimonial: embed styling, writing help, Brand Monitor, case studies, and the Studio video editor.

AI features with Testimonial

AI Features

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

AI title

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.