Brand Monitor tracks mentions of your brand across major social platforms and the web so you can turn that chatter into testimonials.
Set your company details and keywords, then approve mentions and add them to your Wall of Love.
Set up Brand Monitor
Log in and open the dashboard.
Open the Space where you want to use Brand Monitor.
In the left sidebar, click Brand Monitor.
Click Settings in the upper-right corner.
Enter your brand details so mentions can be matched accurately:
Business Name: your official company or product name
Business URL: your main website address
Twitter Handle: your official Twitter / X handle
LinkedIn Company URL: your official company LinkedIn URL
YouTube Channel: your official YouTube channel URL
Note: YouTube tracking is available on Ultimate and Ultimate+.
Brand Monitor includes 2,000 mentions per month. You can buy extra mentions from the setup modal. Extra credits do not expire.
Add keywords to monitor — for example your company name, product line, branded hashtags, or key executive names. Save your settings to start monitoring.
Review discovered mentions. Keep or remove each one, then add keepers to your Wall of Love.
FAQ
How often does Brand Monitor pull new mentions?
After the first setup, Brand Monitor scans social channels and the web every 24 hours. New mentions appear in your Brand Monitor stream.
Can I monitor competitors?
The main settings focus on your brand assets. You can add competitor names or industry terms to your Keywords list to watch broader conversations.
Need help? Message us in the chat widget.