Skip to main content

Can't upload even though I have deleted a video.

Frequently Asked Questions

Rachel Ann Pangilinan avatar
Written by Rachel Ann Pangilinan
Updated over 2 weeks ago

There are a total of 10 text testimonials and 2 video testimonials offered as credits for the basic and starter plans.

The system will show a pop-up prompting you to update your plan if, for instance, you recently deleted a video and now wish to upload another one, even though you already have a video testimonial uploaded on your account. This is because the deleted video also counts toward the account's total usage.

You may also check out other frequently asked questions here.


If you still have a question, please reach out on the live chatbox on the testimonial.to πŸ’¬. We will reach back as soon as possible.

Did this answer your question?