When a recipient clicks the survey link (from an email or an embed), they go through two screens:
Screen 1 — Identification
Email link only or embed without pre-fill. Respondents enter their name and email so their responses can be attributed. The screen explains that they'll be given a single 0–10 score, plus an optional comment.
If you pre-fill the embed using &email= and &name= parameters, this screen is skipped entirely.
Screen 2 — The survey
Respondents see the 0–10 score buttons labeled "Not at all likely" to "Extremely likely", followed by the optional follow-up text field if enabled. They click Submit to complete the survey.
Screen 3 — Thank you page
The whole experience takes under 30 seconds.
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