Testimonial has no in-app button to delete an entire account. You can cancel your paid plan yourself. Full account and data deletion is handled by our team.
Cancel your plan (keeps the account)
Canceling moves you to the Free plan. Your account, login, and content stay. Free plan limits apply, and anything above those limits stays visible for 14 days.
Do this from Settings → Plan. Follow How to downgrade or cancel a plan.
Note: If you have more than one Space, you must delete or disable the extras before cancel can finish. The popup does not do that for you.
Delete a testimonial or a Space
That is not the same as deleting the account.
To remove one testimonial, see Deleting a Testimonial.
To remove a Space, use the Space card menu on your dashboard and confirm with the Space ID.
Delete the whole account and data
If you need the account closed and your data removed (including a GDPR or similar request), message us in the chat widget from the account email.
Tell us:
The account email
That you want the account deleted, not only canceled
Whether you also need a refund review (see cancel first if you still have an active paid plan)
A teammate will confirm before we delete. This cannot be undone.
Need help? Message us in the chat widget.