Once clients or customers submit their testimonials, a pop-up thank you page will show up to thank them for showing their love.
This is what the default thank-you looks like:
However, if you don't like Leonardo 🤪, or you want to change the thank-you message, it is possible.
We have divided this guide into two parts: where you can find the settings of your thank you page, and what you can modify.
Where to find the settings
Click the three-dot line located within your space's space card from your dashboard to bring up the drop-down list.
From there, select the "Edit the space" option.
Alternatively, click "Edit Space" in your space dashboard.
Click the "Thank you page" button at the top of our space editor modal to view the additional settings you can modify.
Customization available
Update/hide the thank-you image
Thank you for the title header and message
Thank you for your message
Add social share buttons
Automatically reward your customers
Redirect your customer to your own page
Update/hide the thank-you image
To update the default thank-you image, simply choose an image to upload. You can see a live preview on the left:
If you don't want to show a thank-you image, you can check the box to hide the image.
Thank you for the title header and message
Our default message for the title header is "Thank you!" with a message of "Thank you so much for your shoutout! It means a ton for us!"
If you want to have it changed and make it personalized, just enter your title and message under the "Thank you title", and "thank you message" fields.
Add social share buttons
Just toggle the option of Allow to share on social media to ON, Like this, we will add a list of social icons at the bottom of your thank-you card. The social media will include:
Twitter
Facebook
LinkedIn
WhatsApp
Redirect to your own page
After the testimonial is submitted successfully, you can redirect your users to whatever page you put here. It can be your own thank-you page, or any other page to show your appreciation.
Automatically reward your customers
⚠️You need to upgrade your plan to use this feature
📢An automatic reward will only be sent for video testimonials. For text testimonials, it will not be triggered.
After you add funds to your reward account, you can enable the automatic reward. Simply toggle the following button to ON, and specify how much you would like to send for each video testimonial.
If you need help or have any questions, just click on the live chat widget. We will reach back as soon as possible.