Testimonial

iPhone does not support high-resolution live recording. Turn off live recording on iPhone so people upload an existing video instead. That often gives better quality and fewer orientation issues.

This setting does not affect PC, laptop, or Android.

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On the dashboard, click the 3-dot icon on the Space card and select Edit the space.

In the space editor, click Extra Settings.

Turn on Disable video recording for iPhone users.

1. On the dashboard, click the 3-dot icon on the Space card and select Edit the space.
2. In the space editor, click Extra Settings.
 

3. Turn on Disable video recording for iPhone users.
 
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4. Click Update to save.

A video uploaded in landscape stays in landscape. It does not convert to portrait.

To rotate or crop, use a video editor such as iMovie or Adobe Premiere Pro, then upload the edited file.

- A video uploaded in landscape stays in landscape. It does not convert to portrait.
- To rotate or crop, use a video editor such as iMovie or Adobe Premiere Pro, then upload the edited file.

Note: Tell contributors to record ahead of time if you need a specific orientation, such as portrait for ads.

See <a href="https://help.testimonial.to/en/articles/6813923-all-in-one-extra-settings-for-your-space">All-in-one: Extra settings for your space</a>.

Need help? Message us in the chat widget.

Disable live video recording on iPhone so people upload an existing video instead.

Turn off video recording for iPhone devices

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Turn off video recording for iPhone devices

Turn off iPhone recording

Video orientation after upload