📢 This feature is only available for testimonials with an email address on their data.
Content
Steps
From the existing testimonial, click the 3-dots icon at the upper-right to show the options.
Click Manage.
Click "Send (the name will change based on the submitter's name) a message".
Send a Message
Type the subject and the message you will be sending. Hit "Send".
You may also have our AI write a message for you ( Available for paid users)
1. Click on the AI icon, down to the right of the text box.
2. Polish the reply that you'd like to send, and hit send!
That's it; your message will be sent 📧.
After sending a message, you can access the history as well.
📒 Please note that the sender's email will be [email protected].
Creating a Public Response
You can now create a response to a testimonial publicly (collected from your landing page). By openly responding to reviews, you can give your clients (and potential clients) a greater sense of transparency.
Input your subject and message, then toggle on the 'Public Response' option.
📝Say the public response is published and you want to change it, you may create a new response, and the response will be updated.
📨The customer who submitted the testimonial will receive an email with a copy of your public response.
Sample Output
If you still have a question, please reach out on the live chatbox, and we will get back to you as soon as possible.💬