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Invite team members

Here's how to add a team member to your account:

Damon Chen avatar
Written by Damon Chen
Updated over 2 months ago

A team member or account-level member can be a staff member who can make changes to your account on your behalf.

💡You have to be in the Premium/Ultimate plan to add team members. You can add 2 to the Premium plan and 5 to the Ultimate plan.


Team member's access or permission:

  • Create or delete a space.

  • Access to all spaces in your dashboard.

  • Add funds to your Space Rewards balance ( if you currently have a space incentive balance)

  • Manage all spaces, like adding or removing testimonials from the Wall of Love.

  • Settings for your notification.


Steps to send an invite

  1. Go to your Settings page. You can click on your top-right avatar and choose Settings from the drop-down list.

    1. You may also access the page directly with this link instead.

2. On the Settings page, scroll down, and you will find the Add Team Members section.

3. Type your team member's registered email in the input box, then click the "Send the Invite" button.

4. The invited team member will receive an email from us where they can sign up for a free account (required) to access your account.


Troubleshooting 

Sent the invite and your team member can't access your space

  • Please note that your team member needs to create a free account from the invite email letter sent from us. If in case, that the team member can't still access the account. Kindly send us the following information and we will have this taken care of for you.

    • Screenshot of the invite email

    • The email address of the primary account and the email address of the team member.

If you still have a question, please reach out on the live chatbox, and we will get back to you as soon as possible.

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