We use lettered avatars for text testimonials that don't have an uploaded headshot or avatar by the time the testimonial is submitted.
However, you can also choose to upload the default avatar you want to use.
Our guide here is divided into two parts: steps on where to change the default avatar, and additional information you may need.
Additional Information
Things to remember
Any avatar of the testimonial submitted before changing will remain the same.
Alternatively, you may change the avatar you have on your existing testimonial by following this guide.
Steps
From your space dashboard, select "Edit Space".
Click the "Extra Settings" button at the top of our space editor modal to view the additional settings you can modify.
From there, you can now upload the avatar by clicking on the "Change" button under the "Default text testimonial avatar" option.
Finally, save the changes by clicking the "Update Space" button.
You can find more information on what you can modify in the extra settings here.
If you need help or have any questions, just click on the live chat widget. We will get back to you as soon as possible.