You can send a reward to any customer who has already submitted a testimonial — regardless of whether automatic rewards are enabled on that space.
Requirements checklist
Before you send a reward, confirm the following:
Plan: Ultimate or above
Rewards balance: Your account must have available funds. If your balance is empty, you'll be prompted to add funds before proceeding.
A testimonial to reward: Navigate to the space containing the submission.
Don't have a balance yet? Visit your Rewards page to add funds — the minimum deposit is $50. See Rewards Balance for a step-by-step guide.
Steps
1. Ensure that you have a sufficient reward balance.
More information can be found here
2. Access the space where the testimonial you want to reward is located.
3. Once you are in the space, click the three-dot icon inside the testimonial, then select More actions. Click Incentivize to choose the reward amount.
More information about sending a reward is available here.
Please use the live chat window if you still have questions, and we will respond to you shortly, 💬


