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Collect extra information from users

Want to collect more information from your customers? Here's how.

Damon Chen avatar
Written by Damon Chen
Updated over 4 months ago

Your dedicated landing page will collect two additional pieces of information aside from the testimonials from your customers, their names, and email addresses.

You also have the option to collect more information from your customers/clients if needed and add up to five (5) custom fields. These additional details will only show on the back-end visible to you, and not on your Wall of Love. 

This guide is divided into two parts: steps on how to set it up and additional information you may need.


Steps

  1. Open the space you want to collect more information in, then scroll to 'Space settings', and click on 'Edit the space' from the left sidebar. 

  2. You will see the following: Edit the space popup modal.

  3. Scroll to 'Collect extra information' and select the fields you would like to collect.

    • By default, the name and email will be collected. However, you have the option to collect more information if needed. You can add five more custom fields as well. Toggle on the information you want to collect or create. Finally, set them to be required or not.

    • You may also modify the existing testimonials you have in case you have a new field you are collecting from your customers.

  4. Scroll and click on 'Update your space' to save the changes, and voila ✌️


Additional information

Can I not collect the email address?

  • We understand that some clients may not want to submit their email addresses when submitting a testimonial. With our recent update, it is now possible to just collect your customer's name and testimonial. Following the steps above, simply disable the email option. 

    • Disabling the email will give you the option to not collect your client's email addresses.

    • Unticking the "required" option will give your clients the option to submit their email address or not.

I have updated the information I want to collect, what about the testimonials I have already collected?

  • Changing or adding additional information will only update the new testimonials you will be collecting. You have the option to add additional information once you have edited the testimonials. 

Can I show the additional information I have collected on my wall?

  • Yes, you can! You may choose to show the additional field/information you collected from your customer in the form of a title. More information on what you can edit in your text testimonial can be found here.

If you need help or have any questions, just click on the live chat widget. We will reach back as soon as possible ✌️

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