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Collect the user’s consent

Require, make optional, or hide consent, and check whether a customer agreed.

Written by Damon Chen

The consent statement is required by default. Customers must agree before they submit if you plan to use the testimonial in marketing.

You can keep it required, make it optional, or hide it.


Consent display

You need a Space first. A Space holds your testimonials. See create a new space.

  1. On the dashboard, click the three-dot menu on the Space card and choose Edit the space.

  2. Click Extra Settings.

  3. Change consent display to Required, Optional, or Hidden.

  4. Save the changes.


Change the consent statement

The default statement is: I give permission to use this testimonial across social channels and other marketing efforts.

To change it, follow the steps above and edit the Consent Statement field.

To link to a longer terms page, highlight the words you want customers to click and paste the URL.

After you save, those words become a link to your consent page.


Check a customer's consent

From the Space Inbox

If consent is optional, the testimonial card shows a check icon or a blocked icon.

From the testimonial log

Download the testimonial log. Open More and select Download testimonial log.

The PDF shows whether the customer gave consent.

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