Skip to main content
Collect the user’s consent

Here's how you can collect your user's consent.

Rachel Ann Pangilinan avatar
Written by Rachel Ann Pangilinan
Updated over a week ago

The consent statement is enforced and is required by default, as it is crucial to obtain permission from your clients if you intend to use your client's testimonial in future marketing materials


Now, you can change it to be optional or hidden.

Our guide here is divided into three parts: where to check your consent's permission/display, how to change your consent statement, and how to see if your clients gave their consent. 


Consent permission/display

📣 Before starting, you need to create a new space first. A space is like a container to hold all your testimonials.

  1. While you are on the dashboard page, you will see a drop-down list once you click on the gear ⚙️ icon from the right side of your space card.

    1. From there, select the "Edit this space" option.

    2. Alternatively, you may click on "Edit Space" on your space editor.

  2. Click the "Extra Settings" button at the top of our space editor modal to view the additional settings you can modify.

  3. From there, you will be able to change your consent display.

    • Options: Required, Optional, and Hidden.

  4. Lastly, save the changes. 


Changing your consent statement

Our default consent statement is:

"I give permission to use this testimonial across social channels and other marketing efforts."

If you want to change it, follow the steps listed above and place the statement you want under the "Consent Statement" field.

If your terms are lengthy and you want to provide a link pointing to your consent terms, highlight the part you want your clients to click on from your customized consent, and paste the link (URL). 

Once the link has been saved, the consent statement will change with a link directing to your consent page. 


Checking your client's consent/permission 

You can check your client's permission in two ways.

  • From your space dashboard

    If you choose consent permission as an optional option, you will see a ✅ or ⛔ icon within the testimonial card.

  • Downloading your testimonial log​

    The log is a downloaded file for the testimonials from your clients. Choose the "More" option and select "Download testimonial log."

    The downloaded PDF will give you the answer:

If you need help or have any questions, just click on the live chat widget. We will get back to you as soon as possible.


Did this answer your question?