If you have already received testimonials (video or text) from outside our service, you can import them directly into your space and later add them to your Wall of Love.
We currently offer four ways to import your existing testimonials.
Option 1. Manually add text or video testimonials
While on your dashboard, choose the space where you would like to add your Testimonial.
You will then be directed to your space dashboard. You will find an "Options" drop-down menu. Once clicked, you will find the options to either add a video or add text.
Option 2. Import testimonials and reviews via our browser extension
Our Chrome extension lets you import testimonials from across the internet.
It can help you save social media shoutouts and works on dozens of sites with reviews using the 'Save text' or 'Take a screenshot' feature.
Our spokesman, Demetri, breaks down how you can use the Testimonial.to Chrome extension to capture testimonials from anywhere. Check it out 👇
Option 3. Import testimonials from within a space
You can also import from third parties such as Capterra, G2, Google Reviews, etc. Click here to find the full list and a bit more about how each works.
Ready to embed the reviews on your website? Watch this video next: 👇
Option 4: Bulk import your reviews using a CSV file
If you are on our ultimate plan or higher, you can import your testimonials from a CSV file. Before getting started, you can download a copy of our template CSV file once you have clicked on "Bulk Import" from the Options menu on your space.
Turn your reviews into a CSV file. This process will be different depending on the platform the reviews are on. Here's how to do so for Amazon and Trustpilot.
Clean up the CSV and make sure the header rows contain the fields mentioned above.
Visit your testimonial space and import the CSV file you downloaded.
You can choose to import one or all of your reviews from the CSV.
Option 5: Update existing testimonials via CSV
You can now bulk-update your existing testimonials using a CSV file, making it easy to edit multiple testimonials at once without re-uploading everything.
How it works
Export your existing testimonials
Download your current testimonials as a CSV file from your dashboard.Edit the CSV file
Open the file and update only the fields you want to change (e.g., name, testimonial text, rating, tags, etc.).Re-import the CSV file
Upload the updated file back into your dashboard.Select "Update testimonials."
Choose the update option instead of creating new testimonials.Select fields to update
You only need to select the fields you want to update—any fields left blank will remain unchanged.
Notes
Existing testimonials will be updated—not duplicated
You don't need to fill in every column when updating
This is ideal for bulk edits and cleanup tasks
If you need help or have any questions, click on the live chat widget. We will reach back as soon as possible ✌️